Account Strategist

Job Description

We are seeking a skilled Account Strategist to join our team in Pretoria. This role focuses on developing and managing client relationships, ensuring client satisfaction while driving business growth and helping clients achieve their goals. The ideal candidate will possess strong interpersonal skills and a proven track record in account management.

Responsibilities

• Lead client meetings and strategy sessions to foster partnership.
• Drive account growth by identifying and pursuing new business opportunities.
• Provide strategic insights to enhance client engagement.
• Evaluate account performance metrics regularly to ensure targets are met.
• Engage with clients to obtain feedback and improve service delivery.
• Develop case studies and success stories for high-performing accounts.
• Contribute to team planning sessions and strategy development.

Requirements

Education

• Bachelor's degree in Marketing or related field
• Relevant certifications in account management are a plus

Experience

• Over 5 years experience in client-facing roles with proven account management skills

Technical Skills

• CRM Software Proficiency
• Project Management

Soft Skills

• Negotiation
• Attention to Detail

Languages

• English: Fluent
• IsiZulu: Basic

Advantageous

• Previous experience in tech or software industries: Experience working within tech or software sectors is advantageous.
• Familiarity with local market trends: Knowledge of the South African market and industry standards.

Benefits

• Health, dental, and vision insurance options.
• Retirement savings plan with company contributions.
• Professional development and mentorship programs.
• Work-life balance initiatives.

Company Culture

• Professional Growth: We are committed to providing opportunities for personal and professional development.
• Employee Well-being: We prioritize the well-being of our employees through various health initiatives.
• Empowered Decision-Making: Employees are empowered to make decisions that affect their roles and the company.