Counter and Rental Clerk

Job Description

Join our vibrant team as a Counter and Rental Clerk where you will facilitate apartment rentals, conduct property showings, and provide outstanding service to prospective tenants. Your role will be essential in managing leases and enhancing tenant relationships.

Responsibilities

• Respond to inquiries from prospective tenants and schedule viewings.
• Show apartments to clients, highlighting key features and benefits.
• Coordinate lease signings and assist with tenant move-ins.
• Assist with property inspections and maintenance follow-ups.
• Ensure documentation is complete and readily available for all leases.
• Participate in team meetings to discuss property status and tenant feedback.
• Promote available rental units through various channels.

Requirements

Education

• Matric certificate or equivalent
• Diploma in Property Management is advantageous

Experience

• 1-3 years of experience in property management or rental services.

Technical Skills

• Microsoft Office Suite
• Property management software (e.g., Yardi, AppFolio)

Soft Skills

• Customer service orientation
• Time management

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Bilingual (English and Afrikaans): Ability to communicate effectively in both English and Afrikaans enhances customer service.
• Experience with affordable housing programs: Familiarity with programs that assist low-income tenants.

Benefits

• Competitive salary
• Health and dental insurance
• Flexible working hours
• Opportunities for professional development

Company Culture

• Teamwork: We emphasise teamwork and collaboration, ensuring all team members have a voice.
• Diversity: We believe in the power of diversity and inclusivity in our workplace.