Healthcare Administrator

Job Description

We are on the lookout for a passionate and proactive Healthcare Administrator to join our dynamic team in Cape Town. In this pivotal role, you will manage administrative tasks that are critical to the smooth operation of our healthcare services. Your responsibilities will span from overseeing patient records management to ensuring compliance with healthcare regulations. You will play a vital role in facilitating effective communication between healthcare professionals and patients, ultimately enhancing the care experience.

Responsibilities

• Lead administrative meetings to discuss operational efficiency.
• Create and maintain filing systems both electronic and paper.
• Train and supervise administrative staff and interns.
• Ensure adherence to quality assurance standards.
• Act as a point of contact for patient inquiries and concerns.
• Facilitate training and onboarding for new administrative staff.

Requirements

Education

• Bachelor's in Health Services Administration or related field
• Master's degree is advantageous

Experience

• 5+ years of experience in healthcare settings

Technical Skills

• Electronic Health Records (EHR)
• Compliance Regulations

Soft Skills

• Leadership Skills
• Customer Service

Certifications

• Health Information Management Certification
• Lean Six Sigma Certification

Languages

• English: Fluent

Advantageous

• Knowledge of healthcare marketing strategies: Understanding of promoting healthcare services effectively.
• Experience in staff training programs: Ability to develop and implement staff training initiatives.

Benefits

• Comprehensive health coverage for employees and family
• Pension contribution and retirement planning
• Flexible working conditions
• Regular professional development workshops

Company Culture

• Work-Life Balance: We promote a healthy balance between work responsibilities and personal life.
• Continuous Improvement: Our team is committed to lifelong learning and self-enhancement.
• Community Engagement: We engage with the community to improve health outcomes and awareness.