Medical Billing Clerk

Job Description

We are seeking a detail-oriented Medical Billing Clerk to join our dynamic team in Cape Town. The ideal candidate will be responsible for processing medical billing and coding accurately, ensuring compliance with healthcare regulations while maintaining patient confidentiality.

Responsibilities

• Receive and review patient invoices for accuracy.
• Follow up on unpaid or denied claims with insurers.
• Track payment status and report discrepancies.
• Coordinate with insurance companies for claim approvals.
• Educate patients about their billing statements and options.
• Support the billing supervisor in audits and compliance reviews.
• Maintain confidentiality of patient information according to HIPAA regulations.

Requirements

Education

• Associate degree in Health Information Management preferred
• Bachelor's degree is a plus

Experience

• 3+ years in a related role preferred

Technical Skills

• Experience with EHR systems
• Proficient in Excel and data management

Soft Skills

• Analytical skills
• Time management skills

Certifications

• Health Information Management Certificate
• Medical Billing and Coding Certification

Languages

• English: Fluent

Advantageous

• Previous experience in a healthcare setting: Experience in a medical office or hospital setting is highly desirable.
• Networking skills: Ability to foster relationships with healthcare providers and insurers.

Benefits

• Comprehensive medical aid coverage
• Employee recognition programs
• Flexible working hours and supportive work environment
• Career advancement opportunities

Company Culture

• Innovation: Encouraging creative solutions to enhance our billing processes.
• Family-like Atmosphere: We treat our employees like family and support work-life balance.
• Diversity and Inclusion: We celebrate diversity and strive to create an inclusive environment.