Destination Specialist

Job Description

As a Destination Specialist at Travel Horizons, you will leverage your in-depth knowledge of various travel destinations to create tailored experiences for our clients. You'll be responsible for researching and curating unique itineraries that highlight the best of Pretoria and beyond.

Responsibilities

• Design and curate travel itineraries that reflect the clients' interests.
• Engage with clients to understand their travel needs and preferences.
• Coordinate with vendors to secure best rates for travel services.
• Monitor and report on travel trends and client feedback.
• Assist in budget planning for travel experiences.
• Promote sustainable travel options to clients.
• Create marketing content related to travel destinations.
• Manage and update our travel database with new information.

Requirements

Education

• Diploma in Travel and Tourism or equivalent

Experience

• 3+ years of experience in travel consultancy

Technical Skills

• Travel Systems
• Cultural Knowledge

Soft Skills

• Interpersonal Skills
• Problem Solving

Certifications

• Tourism Management Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Language skills in additional South African languages: Multilingual abilities to cater to a diverse client base.
• Familiarity with travel marketing software: Experience with CRM systems tailored for travel agencies.

Benefits

• Health and wellness programs
• Employee training and development opportunities
• Paid time off for travel experiences
• Team-building events and outings

Company Culture

• Customer Focus: Our clients are at the heart of what we do, and we aim to exceed their expectations.
• Work-Life Balance: We support a healthy work-life balance to keep our team happy and productive.
• Continuous Improvement: We believe in ongoing learning and improvement, both personally and professionally.