Retail Manager

Job Description

We are looking for a Retail Manager to oversee our Durban branch. You will be responsible for leading the store team, ensuring exceptional customer service, and maximizing store profitability. The ideal candidate will have strong leadership skills and retail experience.

Responsibilities

• Drive revenue growth through effective sales strategies.
• Evaluate employee performance and provide constructive feedback.
• Manage budgets and track financial performance metrics.
• Implement strategies for inventory control and loss prevention.
• Engage with customers to build brand loyalty.
• Conduct market research to identify trends.
• Lead by example in customer interactions and sales activities.

Requirements

Education

• Diploma in Retail Management or equivalent

Experience

• 3+ years of experience in a retail supervisory role

Technical Skills

• Team Management
• Sales Analytics

Soft Skills

• Problem-solving
• Time Management

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Multilingual: Ability to communicate in multiple languages is a plus.
• Experience in Visual Merchandising: Knowledge of merchandise display techniques to enhance sales.

Benefits

• Comprehensive health benefits
• Pension fund contributions
• Performance bonuses
• Paid time off for holidays

Company Culture

• Growth and Development: We invest in our staff's development through training and mentorship.
• Inclusivity: We celebrate diversity and promote an inclusive workplace.
• Community Engagement: We actively participate in community initiatives and support local causes.