E-commerce Manager

Job Description

As an E-commerce Manager, you will spearhead our online sales strategies and manage our e-commerce operations in Johannesburg. This is a pivotal role that requires a deep understanding of online retail dynamics and a passion for the digital marketplace. You will lead a talented team to enhance user experience and drive growth in our e-commerce division.

Responsibilities

• Assess and improve the e-commerce platform for better functionality.
• Collaborate with design teams to enhance website aesthetics.
• Coordinate with customer service to resolve online inquiries.
• Conduct regular audits of website performance metrics.
• Facilitate partnerships with influencers to boost brand awareness.
• Manage the budget for marketing and promotional activities.
• Lead initiatives that focus on customer retention and loyalty programs.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree is a plus

Experience

• 5+ years of experience managing e-commerce platforms

Technical Skills

• SEO Strategies
• Digital Marketing Tools

Soft Skills

• Analytical Thinking
• Negotiation

Certifications

• Certified Digital Marketing Professional (CDMP)

Languages

• English: Fluent

Advantageous

• Experience with A/B Testing: Knowledge of A/B testing methodologies to optimize conversion rates.
• Familiarity with Content Management Systems (CMS): Experience using CMS like WordPress for content management.

Benefits

• Medical aid and wellness benefits
• Performance bonuses
• Flexible working hours
• Professional development opportunities

Company Culture

• Innovation: We encourage a culture of innovation where new ideas are welcomed and explored.
• Team Collaboration: Our environment fosters teamwork and collaboration among diverse groups.
• Customer Focus: We prioritize our customers and strive to enhance their shopping experience.