On-call Teller

Job Description

We are seeking an On-call Teller responsible for providing efficient transaction services to customers as needed. This role requires excellent customer service skills and a keen attention to detail in a fast-paced banking environment.

Responsibilities

• Execute cash handling tasks with precision to ensure transaction accuracy.
• Be the first point of contact for customer service inquiries and resolve issues effectively.
• Follow strict banking regulations to ensure compliance in all dealings.
• Assist with the daily opening and closing procedures of the branch.
• Maintain accurate records and balance cash drawers regularly.
• Proactively promote and inform customers about relevant banking services.
• Demonstrate flexibility in working on-call and during non-standard hours.

Requirements

Education

• Matric certificate or equivalent

Experience

• Experience in customer-facing roles is an advantage.

Technical Skills

• Mathematical Skills
• Banking Software Knowledge

Soft Skills

• Strong Communication
• Adaptability
• Interpersonal Skills

Advantageous

• Previous teller experience: Experience in handling transactions as a teller.
• Customer service excellence certificates: Certifications demonstrating commitment to outstanding customer service.

Benefits

• Comprehensive health and wellness benefits
• Employee assistance programs
• Generous leave policies
• Growth opportunities within the company

Company Culture

• Support for Continuous Learning: We encourage professional development and provide resources for employees to enhance their skills.
• Flexibility and Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements.
• Innovative Solutions: We foster an environment that encourages innovative thinking to solve financial challenges.