Hotel Manager

Job Description

We are looking for a dynamic and experienced Hotel Manager to oversee our operations in Cape Town. The ideal candidate will have a strong background in hospitality management, skilled in leading teams to ensure a seamless guest experience while maximizing operational efficiency.

Responsibilities

• Supervise all hotel departments to ensure excellent service.
• Develop budgets and forecasts in alignment with the hotel's strategic goals.
• Implement training programs to enhance employee skills and motivation.
• Collaborate with sales and marketing for effective promotions.
• Monitor guest feedback and implement necessary changes to improve service.
• Ensure marketing strategies align with the hotel brand.
• Lead initiatives for community engagement and social responsibility.
• Oversee inventory management and supplier relations.
• Implement sustainability initiatives within hotel operations.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Postgraduate diploma in Hotel Management preferred

Experience

• 7+ years of experience in luxury hotel management

Technical Skills

• Strategic Planning
• Sales and Marketing

Soft Skills

• Communication
• Team Building

Certifications

• Master Hotelier Certification (MHC)
• ServSafe Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in event planning and management: Skilled in organizing and executing events that drive guest engagement and revenue.
• Knowledge of local attractions and tourism trends: In-depth understanding of Cape Town's tourism sector and popular destinations.

Benefits

• Comprehensive health coverage and dental benefits
• Generous leave policies including annual and sick leave
• Access to training programs and career advancement opportunities
• Staff events and team-building activities

Company Culture

• Innovative Thinking: We encourage creative approaches and open-mindedness in all areas of our operations.
• Community Engagement: Dedicated to giving back to our community and supporting local initiatives.
• Professional Growth: We invest in the development of our employees through training and mentorship programs.