Restaurant Manager

Job Description

As the Restaurant Manager in Durban, you will lead our floor team, ensuring exceptional service and operational excellence. You will be responsible for staff training, inventory management, and maintaining high standards of hygiene and customer satisfaction.

Responsibilities

• Manage overall restaurant operations, including staffing and budgeting.
• Train and develop a high-performing team.
• Coordinate with suppliers and maintain inventory controls.
• Ensure adherence to company policies and procedures.
• Lead by example in fostering a positive dining environment.
• Utilize customer feedback to enhance service and menu offerings.

Requirements

Education

• Diploma in Restaurant Management or equivalent
• Bachelor's degree is advantageous

Experience

• At least 3 years of experience in a managerial role within hospitality

Technical Skills

• Operations Management
• Sales and Marketing

Soft Skills

• Communication Skills
• Conflict Resolution

Certifications

• Culinary Arts Certification
• Customer Service Training

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Multilingual Abilities: Ability to communicate in multiple languages is a plus.
• Experience with Restaurant Management Software: Proficient in using software for restaurant management and operations.

Benefits

• Comprehensive health and wellness programs
• Retirement savings plan with employer contribution
• Flexible scheduling to promote work-life balance
• Professional development opportunities

Company Culture

• Diversity: We embrace diversity in our workforce and community.
• Innovation: We encourage creative ideas and innovations in our service.
• Work-Life Balance: We believe in maintaining a healthy work-life balance for our employees.