E-commerce Content Manager

Job Description

As the E-commerce Content Manager, your objective will be to develop an impactful content strategy that enhances our brand and engages our customers. You’ll need to analyze performance metrics to refine our approach continually, ensuring our content drives conversion and sales.

Responsibilities

• Create innovative social media campaigns that drive traffic and engage our audience.
• Interact with customers online to understand their needs and preferences.
• Maintain a content calendar to ensure deadlines are met across all channels.
• Identify opportunities for promotional content and personalisation.
• Assess new content formats and tools to enhance engagement.
• Provide feedback and support to content creators and editors.
• Work with customer service to incorporate insights into our content strategy.

Requirements

Education

• Bachelor's degree in Digital Marketing or relevant field
• Master's degree is a plus

Experience

• 3+ years of hands-on experience in E-commerce content management

Technical Skills

• Email Marketing Platforms
• Analytics Tools

Soft Skills

• Analytical Skills
• Team Leadership

Certifications

• HubSpot Content Marketing Certification
• Facebook Blueprint Certification

Languages

• English: Fluent

Advantageous

• Familiarity with the influencer marketing landscape: Experience in working with influencers to enhance brand visibility.
• Knowledge of user experience (UX): Understanding of UX principles to create customer-friendly content.

Benefits

• Comprehensive health insurance package
• Paid time off and sick leave
• Access to ongoing training and development programs
• Team-building activities and company events

Company Culture

• Inclusive Culture: We celebrate diversity and are committed to inclusivity in every aspect of our operations.
• Openness to Feedback: We encourage open dialogue and feedback to continuously improve our processes.
• Fun and Engaging Work Environment: We believe in making work enjoyable and rewarding for everyone.