Employee Relations Specialist

We are seeking a dedicated Employee Relations Specialist to join our team in Cape Town. In this role, you will be pivotal in fostering a positive workplace culture, addressing employee concerns, and ensuring compliance with employment laws. The ideal candidate will possess strong interpersonal skills and a deep understanding of employee relations best practices.

Category: Human Resources (HR) and Recruitment - Employee Relations
Full-time

• R300,000 - R420,000 / Year
• R25000 - R35000 / Month

Closing Date: 2025-06-15
Location: Cape Town

• Implement employee engagement strategies to foster a positive work environment.
• Advise on best practices for managing employee relations and conflict resolution.
• Support line managers with employee performance management processes.
• Conduct exit interviews to gather feedback on employee experience.
• Maintain confidentiality of sensitive employee information while ensuring compliance.
• Review and update company policies to reflect current labor laws and regulations.
• Collaborate with legal counsel regarding employee relations matters as necessary.
• Provide coaching to managers on effective communication and conflict resolution skills.
• Support workforce planning by analyzing employee relations metrics.

• Bachelor's degree in Human Resources, Business Administration, or related field
• HR certification such as SHRM-CP or PHR is a plus
• Conflict Resolution Proficient in resolving workplace conflicts and disputes.
• Policy Development Experience in developing HR policies and procedures.
• Labor Law Knowledge Thorough understanding of labor laws and regulations.
• Interpersonal Skills Exceptional ability to communicate and build relationships with employees.
• Analytical Skills Strong analytical skills for assessing employee relations issues.
• Empathy Ability to understand and empathize with employee concerns.
• Certified Employee Relations Professional (CERP)
• Professional in Human Resources (PHR)
• English (Fluent)

• Training and Development Experience: Experience in developing and delivering training programs to staff.
• Crisis Management Skills: Ability to handle workplace crises effectively and efficiently.

• Comprehensive health benefits
• Flexible work arrangements
• Generous annual leave policy
• Employee assistance programs

• Continuous Improvement: We promote continuous learning and growth for all employees.
• Team Spirit: Our culture emphasizes teamwork and collaboration to achieve common goals.

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