E-commerce Manager

We are seeking an experienced E-commerce Manager to spearhead our online sales strategies and improve customer experience within our digital platforms. Ideal candidates will have a deep understanding of online marketing, analytics, and consumer behavior.

Category: Retail and Consumer Services - E-commerce Management
Full Time

• R480,000 - R600,000 / Year
• R40000 - R50000 / Month

Closing Date: 2025-03-15
Location: Pretoria

• Craft innovative digital marketing strategies to enhance online presence.
• Supervise the management of the online store and ensure smooth operations.
• Engage with stakeholders to optimize product assortments based on sales data.
• Conduct A/B testing to improve product page performances.
• Direct social media marketing efforts to align with e-commerce objectives.
• Review customer feedback to address pain points and enhance service.
• Develop engaging content for product promotions and newsletters.
• Analyze market trends to identify new sales opportunities.
• Conduct training for staff on e-commerce technologies and tools.
• Implement loyalty programs to boost customer retention.

• Bachelor's degree in Marketing, Business, or related field
• Master's degree preferable
• Google Analytics Proficient in utilizing Google Analytics for tracking online performance.
• SEO/SEM Advanced knowledge of search engine optimization and marketing.
• E-commerce Platforms Experience with platforms like Shopify and WooCommerce.
• Email Marketing Skilled in designing and executing effective email marketing campaigns.
• Leadership Strong leadership skills with experience in managing teams.
• Analytical Thinking Excellent analytical skills, capable of interpreting data to drive decisions.
• Communication Exceptional verbal and written communication abilities.
• Google Analytics Certification
• Certified E-commerce Professional
• English (Fluent)

• Familiarity with CRM systems: Experience in using CRM systems for customer engagement and management.
• Knowledge of Mobile Commerce: Understanding of trends and strategies in mobile commerce.

• Comprehensive health benefits
• Annual performance bonuses
• Flexible working arrangements
• Training and development opportunities

• Diversity and Inclusion: We embrace diversity and aim to create an inclusive workplace for all.
• Employee Engagement: Regular team-building and engagement activities keep our workforce motivated.

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