E-commerce Manager

Job Description

Join our team as an E-commerce Manager where you'll be responsible for driving online revenue and developing marketing strategies that resonate with our target audience. Your expertise in e-commerce analytics and digital marketing will be essential.

Responsibilities

• Formulate and execute promotional strategies that maximize customer engagement.
• Oversee the online customer service operations to ensure a high level of satisfaction.
• Work collaboratively with the marketing team to enhance brand visibility online.
• Continuously test and optimize conversion rate on the online platform.
• Coordinate logistics and supply chain elements to ensure product availability.
• Develop partnerships with third-party vendors and platforms to expand reach.
• Lead training seminars for staff to ensure seamless execution of online strategies.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree in a relevant field is preferred

Experience

• 5+ years managing e-commerce platforms

Technical Skills

• PPC Advertising
• Content Management Systems

Soft Skills

• Communication
• Problem-solving

Certifications

• Certified E-commerce Manager
• Digital Marketing Certificate

Languages

• English: Fluent

Advantageous

• Familiarity with UX/UI principles: Understanding of user experience principles and ability to enhance website design.
• Data-driven decision-making: Ability to leverage data analytics to inform business strategies.

Benefits

• Comprehensive medical aid plan
• Retirement savings plan with employer contribution
• Work-from-home options
• Generous leave policies

Company Culture

• Opportunity for Growth: We prioritize ongoing learning and career advancement for our employees.
• Work-Life Balance: We believe in supporting our employees' personal lives and wellbeing.
• Innovation-Driven: We encourage out-of-the-box thinking to drive our business forward.