E-commerce Manager

Job Description

We are searching for a Warehouse Manager who will oversee all aspects of our warehouse operations in Johannesburg. The ideal candidate should have extensive experience in warehouse management, staff supervision, and inventory control. You will be responsible for ensuring the efficient receipt, storage, and dispatch of products, while also leading a team of warehouse staff in achieving operational targets.

Responsibilities

• Strategize and execute e-commerce marketing initiatives.
• Evaluate sales performance data and adjust tactics to meet goals.
• Lead cross-functional teams in enhancing online product presence.
• Ensure effective digital merchandising across all platforms.
• Manage customer engagement strategies and loyalty programs.
• Identify customer needs and drive product development.
• Monitor website analytics and optimize the sales funnel.
• Collaborate with logistics for efficient product delivery.
• Maintain compliance with online retail regulations.
• Foster relationships with vendors and partners.

Requirements

Education

• Master's degree in Business Administration or related field

Experience

• 5-7 years of experience in e-commerce and digital marketing

Technical Skills

• Digital Strategy
• Customer Relationship Management

Soft Skills

• Team Management
• Negotiation

Languages

• English: Fluent

Advantageous

• Knowledge of international e-commerce markets: Experience in expanding e-commerce into new markets.
• Experience with social media marketing: Skill in leveraging social media platforms for customer engagement.

Benefits

• Competitive salary package
• Comprehensive medical aid
• Work-from-home options
• Performance bonuses

Company Culture

• Continuous Improvement: We are dedicated to personal and professional growth through continuous learning opportunities.
• Inclusivity: We celebrate diversity and seek to create an inclusive environment for all.
• Customer-centric Focus: We're committed to understanding our customer's needs and exceeding their expectations.