Retail Manager

Job Description

We are on the lookout for an experienced Retail Manager to oversee our Johannesburg branch. You will be responsible for driving sales growth, managing staff, and ensuring a top-notch shopping experience for our customers. If you're passionate about retail and leadership, we want to hear from you!

Responsibilities

• Lead team meetings to communicate goals and updates.
• Maintain accurate financial and operational records.
• Ensure compliance with health and safety standards.
• Resolve customer complaints with professionalism and tact.
• Manage staff schedules to ensure adequate coverage.
• Conduct performance evaluations and provide feedback.

Requirements

Education

• Bachelor's degree in Business or related field preferred

Experience

• 4-6 years of hands-on retail management experience

Technical Skills

• Merchandising
• Financial Acumen

Soft Skills

• Communication
• Adaptability

Advantageous

• Fluency in multiple languages: Ability to communicate effectively in English and Afrikaans.
• Experience with loyalty programs: Background in designing and implementing customer loyalty initiatives.

Benefits

• Generous paid time off policy
• Retirement savings plan
• Training and development programs
• Work-life balance initiatives

Company Culture

• Growth Mindset: We encourage continuous learning and personal development.
• Respect and Integrity: We foster an environment of respect, fairness, and integrity.
• Community Engagement: We actively participate in community initiatives and projects.