Hotel Manager

Job Description

We are looking for a dedicated Hotel Manager to oversee our operations and ensure exceptional service for our guests in Johannesburg. The ideal candidate will have strong leadership skills, extensive experience in hotel management, and a passion for hospitality.

Responsibilities

• Evaluate hotel performance metrics to inform strategic decision-making.
• Foster a culture of continuous improvement among staff.
• Organize staff training and development programs.
• Coordinate with suppliers and vendors for operational needs.
• Plan and oversee special events hosted at the hotel.

Requirements

Education

• Bachelor's degree in Hospitality Management or related field
• Master's degree in Business Administration is preferred

Experience

• 5+ years of hotel management experience with a strong track record

Technical Skills

• Revenue Management
• Marketing

Soft Skills

• Conflict Resolution
• Time Management

Certifications

• Global Hotel Alliance Certificate
• CPR Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Network within Hospitality Industry: Strong connections within the local hospitality sector enhance business opportunities.
• Crisis Management Skills: Ability to manage and respond to crises effectively.

Benefits

• Comprehensive health and wellness programs
• Flexible working arrangements
• Professional development opportunities
• Employee discounts on hotel stays

Company Culture

• Focus on Excellence: We strive for excellence in all areas of our operations and service.
• Inclusive Environment: We embrace diversity and inclusivity, welcoming team members from all backgrounds.
• Commitment to Sustainability: We are committed to sustainable practices in hospitality, minimizing our environmental footprint.