Insurance Claims and Policy Processing Clerk

Job Description

We are seeking an Insurance Claims and Policy Processing Clerk to join our dedicated team. The ideal candidate will be responsible for reviewing and analysing insurance claims, ensuring adherence to regulatory requirements and internal policies while maintaining a high level of accuracy in all documentation.

Responsibilities

• Process claims and policy documents by verifying required information.
• Maintain organized and efficient electronic filing systems for easy access to documents.
• Prepare reports on document review outcomes for management.
• Assist in coordinating with external stakeholders regarding document requirements.
• Support the legal team in auditing document compliance.
• Participate in training sessions to enhance knowledge of insurance processes and compliance.
• Manage multiple claims simultaneously while adhering to deadlines.

Requirements

Education

• Bachelor's degree in Law, Legal Studies, or a closely related field
• Admission as an Attorney or Advocate in South Africa is advantageous.

Experience

• Proven experience in document review or insurance claims processes.

Technical Skills

• Microsoft Office Suite
• Electronic Signature Platforms

Soft Skills

• Problem-solving
• Team Collaboration

Certifications

• Certified Document Review Specialist

Languages

• English: Fluent

Advantageous

• Familiarity with data privacy regulations: Knowledge of legal requirements for data protection.
• Proficiency in additional languages: Ability to communicate in Afrikaans, Zulu, or Xhosa is a plus.

Benefits

• Comprehensive health and wellness programs.
• Generous leave policies including sick and family leave.
• Employee training and career advancement programs.
• Work-life balance initiatives.
• Regular team-building activities.

Company Culture

• Inclusivity: We are committed to fostering an inclusive workplace where diversity thrives.
• Innovation: We value innovative thinking and are open to new ideas that enhance our services.
• Professional Growth: We provide opportunities for our employees to grow and advance their careers.