Restaurant Manager

Job Description

We are seeking a dedicated Restaurant Manager to oversee our East London location. The successful candidate will have a passion for delivering outstanding customer service while managing daily restaurant operations. Responsibilities include staff management, inventory control, and ensuring high standards of hygiene and food quality.

Responsibilities

• Lead by example in providing excellent customer service.
• Coordinate with suppliers and vendors to ensure timely deliveries.
• Utilize software systems for scheduling and inventory management.
• Monitor and maintain cleanliness and organization in all areas.
• Manage cash handling procedures and ensure accuracy.
• Organize team meetings to encourage collaboration.
• Plan staffing needs based on customer traffic patterns.
• Enforce restaurant policies and procedures consistently.

Requirements

Education

• Bachelor's degree in Business Management or Hospitality Management

Experience

• 5 years of experience in a restaurant management role

Technical Skills

• Operational Efficiency
• Menu Development

Soft Skills

• Interpersonal Skills
• Problem Solving

Certifications

• Certified Restaurant Manager (CRM)

Languages

• English: Fluent
• Xhosa: Basic

Advantageous

• Training and Development: Experience in training staff to enhance performance and service quality.
• Crisis Management Skills: Ability to handle crises effectively, ensuring customer safety and satisfaction.

Benefits

• Attractive remuneration package
• Comprehensive health coverage
• Flexible work hours
• Discounts on meals and services

Company Culture

• Innovation: Encouraging innovative ideas and solutions from all team members.
• Diversity: We promote a diverse workforce and an inclusive work environment.
• Work-Life Balance: We support a healthy work-life balance for our employees.