Hospitality Manager

We are searching for a dedicated Hospitality Manager to oversee our hotel operations in Cape Town. The successful candidate will be responsible for enhancing guest satisfaction, managing staff, and ensuring smooth daily operations.

Category: Hospitality and Tourism - Hotel Management
Full Time

• R350,000 - R500,000 / Year
• R29167 - R41667 / Month

Closing Date: 2025-01-07
Location: Cape Town

• Direct hotel operations while ensuring the highest levels of guest satisfaction.
• Develop marketing strategies to maximize occupancy rates.
• Supervise staff and provide mentorship.
• Ensure adherence to hotel policies and procedures.
• Enhance service standards through continuous improvement.
• Conduct performance evaluations and provide feedback.
• Develop relationships with suppliers and vendors.
• Manage inventory and control costs.
• Champion sustainability and eco-friendly practices.

• Bachelor's degree in Hospitality Management or related field
• Budget Management Proficient in managing budgets and financial reporting.
• Guest Relations Skilled in managing guest expectations and service quality.
• Staff Management Experienced in leading and developing hospitality staff.
• Health & Safety Compliance Knowledgeable in health and safety regulations for the hospitality industry.
• Leadership Strong leadership skills to motivate and guide teams.
• Communication Excellent verbal and written communication skills.
• Problem-solving Capable of resolving conflicts and handling stressful situations.
• Time Management Effectively prioritize tasks in a fast-paced environment.
• Certified Hospitality Manager
• Occupational Health and Safety (OHSAS)
• English (Fluent)

• Experience with hotel management software: Proficient in using systems like Opera or similar.
• Knowledge of food and beverage operations: Understanding of restaurant and bar management.

• Competitive salary package
• Health and wellness benefits
• Employee discounts on accommodation
• Professional development opportunities

• Team Spirit: We believe in fostering a collaborative environment where teamwork and camaraderie thrive.
• Guest-Centric Approach: Our guests are at the heart of everything we do, and we strive for excellence in service.
• Continuous Improvement: We encourage innovative thinking and continuous learning among our staff.

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