Restaurant Manager

Job Description

We are seeking a dynamic and experienced Restaurant Manager to join our team in Johannesburg. The ideal candidate will have a passion for food and service, along with the ability to lead and motivate a diverse team. You will be responsible for overseeing daily operations, ensuring customer satisfaction, and managing staff. Your focus will be on creating a lively atmosphere while maintaining high standards of food quality and service.

Responsibilities

• Enhance the dining experience by overseeing food and beverage quality.
• Lead by example, demonstrating high standards of service and hospitality.
• Gather and analyze customer and staff feedback for continuous improvement.
• Plan and execute special events and catering services.
• Maintain strong relationships with guests for repeat business.
• Ensure proper equipment maintenance and safety protocols are followed.
• Assist in marketing efforts, including social media engagement.
• Conduct financial analyses to assess profitability and implement strategies.

Requirements

Education

• Diploma in Hospitality Management is preferred

Experience

• 5+ years of experience in a busy restaurant environment

Technical Skills

• Culinary Knowledge
• Marketing Skills

Soft Skills

• Conflict Resolution
• Organizational Skills

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Knowledge of local food trends: Understanding of current culinary trends in Johannesburg.
• Event Planning Experience: Experience in coordinating events and catering services.

Benefits

• Comprehensive health insurance
• Retirement benefits
• Employee discounts
• Work-life balance initiatives

Company Culture

• Inclusivity: We believe everyone has a voice, and we cherish diversity in our team.
• Continuous Improvement: We are committed to improving our service and culinary offerings based on feedback.
• Fun Environment: We strive to create a fun and enjoyable workplace for all our employees.