Assistant Store Manager - Cape Town - Retail Management

We are on the lookout for an Assistant Store Manager in Cape Town who is passionate about retail and customer service. In this role, you will help oversee daily operations, manage staff, and ensure a high level of customer satisfaction.

Category: Retail and Consumer Services - Retail Management
Full-time

• R250,000 - R300,000 / Year
• R20833 - R25000 / Month

Closing Date: 2025-02-01
Location: Cape Town

• Drive team performance and provide coaching to staff.
• Analyze sales data to identify trends and opportunities.
• Coordinate with suppliers and vendors for timely stock replenishment.
• Participate in store meetings to discuss performance and strategies.
• Ensure efficient handling of store operations and administrative tasks.
• Promote a culture of teamwork and high performance.

• Matric certificate or equivalent
• Post-school qualification in Retail Management is a plus
• Customer Service Proficient in delivering top-notch customer service.
• Inventory Management Skilled in managing stock levels and vendor relationships.
• Sales Techniques Experience in various sales strategies and techniques.
• Merchandising Expertise in visual merchandising and promotion.
• Team Leadership Ability to motivate and lead a retail team.
• Analytical Skills Strong analytical skills to assess sales trends.
• Cash Handling Skilled in accurate cash handling and financial reporting.
• Communication Excellent verbal and written communication skills.
• Problem Solving Adept at resolving customer complaints and store issues.
• Teamwork Strong ability to work collaboratively with staff.
• Time Management Effective at managing time and prioritizing tasks.
• English (Fluent)
• Afrikaans (Conversational)

• Experience in E-commerce: Familiarity with online retail operations and management.
• Customer Experience Design: Ability to enhance the customer journey both in-store and online.

• Comprehensive medical aid coverage.
• Retirement savings plan with employer match.
• Robust training and development programs.
• Work-life balance initiatives.
• Generous staff discounts on merchandise.

• Innovation: Our work environment promotes innovative thinking and creativity across all levels.
• Community Engagement: We support local initiatives and encourage our employees to participate in community-driven projects.
• Sustainability Practices: We are committed to minimizing our environmental impact and promoting sustainable practices.

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