Hospitality Sales Manager

Job Description

We are seeking a dynamic Hospitality Sales Manager to join our team in Durban. The successful candidate will be responsible for developing and executing sales strategies to boost revenue, strengthen client relationships, and enhance our market presence. You will collaborate with various departments to ensure a seamless experience for our guests.

Responsibilities

• Strategize and execute sales plans to boost revenue growth.
• Explore partnerships with local tourist attractions and agencies.
• Evaluate customer needs and propose solutions to enhance their experience.
• Collaborate with other departments to ensure seamless service delivery.
• Prepare budgets and forecasts for the sales department.
• Identify potential sales leads and actively pursue them.
• Manage client accounts to ensure ongoing satisfaction and loyalty.
• Conduct regular performance reviews and provide feedback to team members.

Requirements

Education

• Bachelor's degree in Business, Marketing or Hospitality Management
• Master’s degree is a plus

Experience

• 5+ years in a senior sales position, preferably in hospitality

Technical Skills

• Digital Marketing
• Market Analysis

Soft Skills

• Leadership
• Customer Service Orientation

Certifications

• Certified Sales Executive (CSE)
• Hospitality Operations Certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Fluency in multiple languages: Proficiency in additional languages enhances client interaction.
• Strong networking skills: Ability to build and maintain professional relationships in the industry.

Benefits

• Attractive salary with bonus potential
• Health and wellness programs
• Professional development opportunities
• Supportive team environment

Company Culture

• Customer-Centric Focus: Our commitment is to put our customers at the heart of everything we do.
• Innovation Driven: Encouraging creativity and innovation at all levels of the organization.
• Work-Life Balance: We prioritize a healthy work-life balance to promote employee well-being.