Case Management Specialist

Job Description

As a Case Management Specialist, you will be responsible for coordinating care plans, assessing individual client needs, and ensuring access to necessary services. You will collaborate with various stakeholders to provide comprehensive support for clients facing diverse challenges.

Responsibilities

• Identify and assess social, emotional, and financial needs of clients.
• Collaborate with interdisciplinary teams to provide holistic support.
• Advocate for clients' rights and needs within the community.
• Develop and implement strategies for effective case management.
• Provide crisis management and intervention services as needed.
• Prepare reports and presentations for stakeholders and funding agencies.

Requirements

Education

• Bachelor's degree in Social Work or related field
• Postgraduate qualification in related fields is a plus

Experience

• 5+ years of experience in social services or community support

Technical Skills

• Team Leadership
• Documentation Skills

Soft Skills

• Problem-solving
• Cultural Competency

Certifications

• Social Work Registration with the South African Council
• Child Protection certification

Languages

• English: Fluent
• Tswana: Conversational

Advantageous

• Cultural Sensitivity Training: Training in cultural competency to improve client interactions.
• Experience with Mental Health Support: Experience in supporting clients with mental health challenges.

Benefits

• Health, dental, and vision coverage
• Pension fund contributions
• Opportunities for continued education and training
• Work-life balance initiatives

Company Culture

• Inclusivity: We celebrate diversity and are committed to creating an inclusive workplace.
• Growth: We support continuous learning and professional development.
• Collaboration: Teamwork and collaboration are at the heart of our approach to social work.