E-commerce Manager

Job Description

Join us as an E-commerce Manager where you will oversee our online sales channels. This role requires expertise in e-commerce platforms and marketing strategies to enhance customer engagement and boost sales. You will play a pivotal role in shaping our online presence and driving growth through innovative strategies.

Responsibilities

• Define and manage e-commerce KPIs and ensure alignment with overall business goals.
• Implement SEO strategies to improve organic traffic to the e-commerce site.
• Conduct competitor analysis to benchmark performance and identify areas for improvement.
• Leverage social media and email marketing to drive traffic and engagement.
• Collaborate with IT to maintain website functionality, security, and updates.
• Direct the development of promotional campaigns to maximize visibility and sales.
• Nurture relationships with key stakeholders to support e-commerce growth.
• Evaluate and select e-commerce platform features and tools to enhance functionality.
• Adopt a customer-centric approach in all e-commerce initiatives.
• Analyze and report on customer satisfaction metrics to improve service quality.

Requirements

Education

• Bachelor's degree in Business Administration or related discipline
• Certification in Digital Marketing is preferred

Experience

• 5+ years of robust e-commerce experience, ideally in a managerial role

Technical Skills

• Data Analytics Tools (Google Analytics, Tableau)
• Digital Marketing Strategies

Soft Skills

• Strategic Thinking
• Communication

Certifications

• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience in social media marketing: Hands-on experience with running successful social media campaigns.
• Project management skills: Ability to manage multiple projects and timelines effectively.

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan with generous employer match
• Options for remote work and flexible hours
• Employee training and development programs

Company Culture

• Customer Focus: We put our customers at the forefront of everything we do.
• Growth Mindset: We support continuous learning and skill development for our employees.
• Collaborative Environment: Our team thrives on collaboration, sharing ideas, and working collectively towards objectives.