Travel Advisor

Job Description

We are seeking a skilled Travel Advisor to join our dynamic team in Pretoria. The ideal candidate will have a passion for travel and a strong ability to create customized travel itineraries for our clients. You will provide exceptional service, ensuring that every detail of the client's journey is meticulously planned and executed.

Responsibilities

• Assist clients in planning their trips, including creating itineraries and managing bookings.
• Provide exceptional service to enhance the customer experience throughout the travel process.
• Identify clients' preferences and suggest tailored travel options that align with their interests.
• Provide pre-departure information, including visas, insurance, and safety tips.
• Develop strong relationships with local providers to enhance client experiences.
• Participate in training sessions to stay updated on the latest travel products and destinations.
• Utilize booking systems and tools effectively to streamline the reservation process.

Requirements

Education

• Degree in Hospitality Management, Travel, or related field

Experience

• 3+ years of experience in travel agencies or tour operations

Technical Skills

• Destination Knowledge
• CRM Software

Soft Skills

• Interpersonal Skills
• Attention to Detail

Languages

• English: Fluent
• Zulu: Intermediate

Advantageous

• Experience with Booking Platforms: Hands-on experience with platforms like Amadeus or Sabre.
• Language Skills: Additional languages will enhance candidate suitability.

Benefits

• Comprehensive health and wellness programs
• Flexible work arrangements
• Opportunities for professional development
• Travel perks and incentives

Company Culture

• Inclusivity: We embrace diverse backgrounds and perspectives within our team.
• Work-Life Balance: We promote a healthy work-life balance for our employees.
• Creativity and Innovation: We encourage innovative ideas that enhance the travel experiences we offer.