Hotel Sales Executive

Job Description

We are on the lookout for a driven Hotel Sales Executive to join our Cape Town team. In this pivotal role, you'll be responsible for boosting hotel sales and building long-lasting relationships with clients. Your sales acumen will support our goal of maximising revenue and ensuring exceptional guest experiences.

Responsibilities

• Generate leads through networking, cold calling, and referrals.
• Cultivate relationships with local businesses and event coordinators.
• Analyze competitor offerings and market trends.
• Prepare reports on sales performance and market analysis.
• Work with the hotel management team to ensure client satisfaction.
• Handle inquiries and requests from clients promptly.
• Develop a thorough understanding of all hotel services and amenities.
• Train and support new sales team members.
• Maintain accurate records of sales activities and client interactions.
• Participate in promotional events and activities to enhance hotel visibility.

Requirements

Education

• Diploma or Bachelor's Degree in Hospitality Management, Business, or related field

Experience

• 3+ years of experience in hotel sales or a similar role

Technical Skills

• Sales Strategy Development
• Client Relationship Management

Soft Skills

• Communication
• Negotiation
• Time Management

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience in Digital Marketing: Knowledge of digital marketing trends and tools to effectively promote hotel services.
• Previous Work in Luxury Hospitality: Experience in a luxury hotel environment is preferred.

Benefits

• Competitive salary with performance bonuses
• Comprehensive health and wellness programmes
• Opportunities for career advancement
• Flexible working hours
• Employee discounts at various hotel properties

Company Culture

• Team Spirit: We foster a strong team environment where each member contributes to our collective success.
• Innovation: We encourage innovative thinking and empower employees to suggest improvements.
• Diversity: We celebrate diversity and are committed to creating an inclusive workplace.