Restaurant Manager

Job Description

We are in search of a dedicated Restaurant Manager to lead our Johannesburg location. The ideal candidate will possess exceptional leadership skills, hands-on experience in restaurant operations, and a passion for delivering outstanding customer service.

Responsibilities

• Ensure high levels of customer satisfaction through excellent service.
• Create and manage staff schedules to meet operational needs.
• Monitor food and beverage inventory to minimize waste and ensure quality.
• Lead weekly staff meetings to address issues and enhance team collaboration.
• Engage with customers to ensure they have an enjoyable dining experience.
• Assist in menu planning and seasonal promotions.
• Maintain cleanliness and organization of the restaurant.
• Review financials and assist in budget planning and forecasting.
• Drive initiatives to improve restaurant efficiency and profitability.
• Foster a positive work environment that promotes employee engagement.

Requirements

Education

• Bachelor's degree in Hospitality Management or a related field

Experience

• 5+ years of experience in restaurant management with a focus on high-volume environments

Technical Skills

• Inventory Management
• Marketing Skills

Soft Skills

• Team Management
• Adaptability

Certifications

• Food Safety Certification
• Wine Certification

Languages

• English: Fluent

Advantageous

• Management of events and functions: Experience in planning and executing restaurant events and private functions.
• Strong network within the Johannesburg dining scene: Connections with local suppliers and food influencers.

Benefits

• Comprehensive health care coverage
• Retirement savings plan with company matching
• Flexible scheduling and work-life balance initiatives
• Paid time off and holiday pay

Company Culture

• Teamwork: Collaboration is key! Our team works together to achieve success and create a welcoming atmosphere.
• Continuous Development: We invest in our team’s growth with training programs and professional development opportunities.
• Customer Focused: Customer satisfaction is our top priority, and we always listen to feedback to improve.