E-commerce Manager

Job Description

As an E-commerce Manager, you will strategize and oversee the management of our e-commerce platforms. Your role will include analyzing sales data, enhancing product visibility, and ensuring an exceptional customer experience through innovative solutions.

Responsibilities

• Lead the overall management of the e-commerce platform and strategy.
• Collaborate with the marketing team to create promotional initiatives.
• Monitor KPIs and drive initiatives for improved performance.
• Ensure seamless customer experience from browsing to checkout.
• Analyze competitor pricing strategies to remain competitive.
• Manage logistics and supply chain issues related to online sales.
• Work closely with web developers for site enhancements.
• Coordinate customer service efforts for online inquiries.
• Present e-commerce updates and strategies to senior management.
• Conduct A/B testing to improve user experience and conversion rates.

Requirements

Education

• Bachelor's degree in Business Administration or Marketing
• Master's degree is a plus

Experience

• 5+ years of experience in e-commerce or retail management

Technical Skills

• SEO and SEM
• Data Analysis Tools (Google Analytics, Excel)

Soft Skills

• Leadership
• Creative Thinking

Certifications

• Certified E-commerce Professional
• Google Ads Certification

Languages

• English: Fluent

Advantageous

• Knowledge of Affiliate Marketing: Understanding of affiliate marketing strategies to drive traffic and sales.
• Experience with CRM Tools: Familiarity with customer relationship management tools to enhance customer retention.

Benefits

• Comprehensive health insurance
• Flexible working arrangements
• Generous employee discounts
• Ongoing training and development programs

Company Culture

• Innovation: We encourage innovative thinking and creativity in all projects.
• Team Support: Our teams support each other and celebrate successes together.
• Flexibility: We offer flexible working options to maintain a healthy work-life balance.