Healthcare Administrator

Job Description

We are looking for a dedicated Healthcare Administrator to oversee and improve our clinic's operational efficiency. Based in Johannesburg, this position requires someone with a keen eye for detail and a passion for enhancing patient experiences. You will collaborate with healthcare professionals and administrative staff to ensure our facility meets high standards of care.

Responsibilities

• Run daily administrative activities to ensure smooth operations.
• Work closely with medical professionals to enhance patient experience.
• Maintain compliance with healthcare policies.
• Utilize software for effective patient record management.
• Supervise administrative staff and operations.
• Manage financial documentation and facilitate audits.
• Analyse operational workflow and suggest improvements.
• Conduct periodic training sessions for staff on compliance and best practices.
• Respond to patient inquiries and care feedback.
• Drive initiatives to improve employee engagement and retention.

Requirements

Education

• Bachelor's degree in Health Services Administration
• Master's degree is preferred

Experience

• 5+ years of experience in healthcare administration or operations management

Technical Skills

• Data Analysis
• Health Regulations Compliance

Soft Skills

• Leadership
• Interpersonal Skills

Certifications

• Fellow of the American College of Healthcare Executives (FACHE)

Languages

• English: Fluent

Advantageous

• Project Management experience: Proficient in managing and executing healthcare projects from inception to completion.
• Understanding of health information systems: Knowledge of systems that manage patient information and healthcare operations.

Benefits

• Comprehensive health insurance package
• 20 days annual leave plus public holidays
• Support for continuous education and training
• Work-life balance initiatives

Company Culture

• Focus on Innovation: We embrace innovation in healthcare practices and encourage creative solutions to challenges.
• Employee Recognition: We celebrate our staff's achievements and contributions to healthcare excellence.
• Wellness Programs: We promote employee wellness through various initiatives and support systems.