Account Manager

Job Description

We are seeking a results-driven Account Manager to join our dynamic team in Pretoria. The ideal candidate will possess excellent communication skills, an ability to build strong client relationships, and a passion for achieving sales targets. You will play a critical role in managing client accounts and driving business growth through exceptional customer service.

Responsibilities

• Utilize CRM systems to track client interactions and account performance.
• Assist in developing sales forecasts and budgets.
• Maintain up-to-date knowledge of industry developments and services.
• Foster a collaborative team environment and share client feedback with relevant departments.
• Resolve client complaints or concerns in a timely manner.

Requirements

Education

• Bachelor's degree in Marketing or related field

Experience

• 3-5 years of experience in account management

Technical Skills

• Analytical Skills
• Project Management

Soft Skills

• Team Leadership
• Problem-solving

Languages

• English: Fluent

Advantageous

• Knowledge of account-based marketing strategies: Experience with account-based marketing tactics to enhance client relationships.
• Understanding of customer success metrics: Knowledge of KPIs used in managing client satisfaction.

Benefits

• Comprehensive health insurance
• Retirement plan with company contribution
• Work-life balance initiatives
• Professional development programs

Company Culture

• Growth Mindset: We encourage continuous learning and personal growth among our employees.
• Community Engagement: We actively participate in community initiatives and support local causes.
• Work-Life Balance: We promote a healthy work-life balance for all our employees.