Receptionist and Information Clerk

Job Description

We are seeking a skilled and detail-oriented Receptionist and Information Clerk to join our dynamic team. In this role, you will be responsible for managing the front desk, greeting visitors, and ensuring effective communication within the office. Your attention to detail and organizational skills will be key to maintaining our document management systems.

Responsibilities

• Receive, sort, and file documents according to company procedures.
• Maintain confidentiality of all document-related information.
• Prepare and send correspondence to clients and stakeholders.
• Conduct regular audits of filing systems to ensure compliance.
• Assist in training new employees on document management procedures.
• Respond to inquiries via phone and email promptly.
• Ensure the reception area is tidy and presentable at all times.

Requirements

Education

• Grade 12 or equivalent

Experience

• Previous experience in administrative support is preferable

Technical Skills

• Scanning and Imaging Software
• Data Entry

Soft Skills

• Time Management
• Team Collaboration

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Experience in customer service: Prior experience in a customer-facing role will be beneficial.
• Certification in Administrative Support: Relevant certifications will be an added advantage.

Benefits

• Comprehensive health insurance
• Retirement savings plan
• Paid time off and holidays
• Supportive company culture

Company Culture

• Innovation: We embrace innovation and encourage our team to think creatively and push boundaries.
• Community Engagement: We are actively involved in community initiatives and encourage our employees to give back.
• Work-Life Balance: We understand the importance of work-life balance and offer flexible working options.