E-commerce Manager

Job Description

As an E-commerce Manager, you will play a key role in developing and implementing our online strategies, ensuring a seamless shopping experience for our customers while leveraging data to inform decision-making.

Responsibilities

• Develop and execute e-commerce strategies to boost sales and enhance the brand's online presence.
• Oversee product listing, ensuring the accuracy and appeal of online merchandise.
• Analyze website performance using analytical tools to inform marketing strategies.
• Coordinate with digital marketing teams to create engaging campaigns.
• Manage customer service inquiries and ensure customer satisfaction.
• Monitor and report on key performance indicators (KPIs) to drive actionable insights.
• Conduct market research to identify trends and consumer preferences.
• Collaborate with suppliers and logistics partners for inventory management.
• Implement SEO best practices to improve website visibility.
• Stay updated with e-commerce trends and technologies.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or related field
• Master's degree is preferred

Experience

• 3-5 years of experience in e-commerce management or digital marketing

Technical Skills

• E-commerce Platforms (Shopify, WooCommerce)
• Google Analytics
• SEO Techniques

Soft Skills

• Analytical Thinking
• Communication
• Problem-solving

Certifications

• Google Analytics Certification
• E-commerce Marketing Certificate

Languages

• English: Fluent

Advantageous

• Familiarity with social media marketing: Experience in leveraging social media platforms to enhance engagement and drive traffic.
• Basic understanding of coding (HTML/CSS): Understanding of web technologies to assist in website management.

Benefits

• Competitive salary with performance bonuses
• Medical aid and retirement benefits
• Flexible working hours and remote work options
• Opportunities for professional development

Company Culture

• Innovation: We embrace new ideas and encourage creative solutions to improve our e-commerce offerings.
• Teamwork: Our culture promotes collaboration and support among team members.
• Customer Focus: We prioritize our customers’ needs and strive to exceed their expectations.