Restaurant Manager

Job Description

As a Restaurant Manager at Premium Dining Co., you will be responsible for overseeing the day-to-day operations of our Pretoria location. This role requires strong leadership skills, as you will manage a team of staff, ensure superior customer service, and maintain the quality standards of our establishment. You will play a crucial role in driving sales and implementing marketing strategies to enhance the restaurant's visibility and profitability.

Responsibilities

• Lead and motivate the restaurant team to achieve goals.
• Ensure food quality and customer service meets company standards.
• Create and implement effective operational procedures.
• Review and analyze customer feedback and implement improvements.
• Manage reservations and optimize seating arrangements for efficiency.
• Develop and implement staff training and development programs.
• Prepare reports on sales, inventory, and operational performance.
• Foster a strong team culture and a positive work environment.
• Collaborate closely with the kitchen team for menu development.
• Assist in the recruitment and training of new employees.

Requirements

Education

• Bachelor's degree in a relevant field is preferred

Experience

• 3-5 years in a supervisory role within a restaurant

Technical Skills

• Time Management
• Customer Service

Soft Skills

• Teamwork
• Stress Management

Certifications

• ServSafe Certification

Languages

• English: Fluent

Advantageous

• Experience in menu design and planning: Ability to create innovative and appealing menus.
• Understanding of event planning: Experience in organizing restaurant events and promotions.

Benefits

• Comprehensive health, dental, and vision coverage
• 401(k) plan with company contribution
• Flexible hours and work-life balance
• Quarterly team-building events

Company Culture

• Continuous Improvement: We are devoted to improving processes and enhancing the guest experience.
• Passion for Hospitality: Our team shares a love for food, service, and creating legacy experiences.
• Work-Life Balance: We strive to create a nourishing environment that respects personal time.