First-Line Supervisor of Security Workers

Job Description

The First-Line Supervisor of Security Workers will oversee and lead a team of security officers to ensure the safety and security of the organization's personnel and property. This role involves developing security policies, conducting audits, and responding to incidents.

Responsibilities

• Direct security operations in compliance with company policies.
• Review and enhance existing security protocols based on audits.
• Coordinate training sessions focusing on emergency response and safety.
• Conduct investigations into incidents and prepare accurate reports.
• Ensure all security staff maintain high customer service standards.
• Assist the Security Operations Manager in strategic planning.
• Monitor and report on the performance of security systems.
• Engage with local authorities on security measures and community initiatives.
• Evaluate the training needs of security personnel.
• Foster teamwork and a positive work environment among security staff.

Requirements

Education

• Grade 12 or equivalent
• Relevant certifications in security management

Experience

• 5+ years of experience in security with supervisory experience

Technical Skills

• Security Technology
• Emergency Response Planning

Soft Skills

• Leadership
• Interpersonal Skills

Certifications

• PSIRA certification as a Security Officer Grade A
• Training in risk assessment and management

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Bilingual abilities in multiple South African languages: Ability to communicate effectively in more than one local language.
• Training in incident management: Experience with protocols for managing security incidents and investigations.

Benefits

• Comprehensive medical cover
• Paid leave and wellness programs
• Performance-related bonuses
• Employee recognition programs

Company Culture

• Commitment to Excellence: We strive for excellence in all that we do, ensuring the highest standards of service.
• Open Communication: We encourage open dialogue and feedback among team members to improve operations.
• Recognition: We celebrate individual and collective achievements to foster a positive workplace.