Retail Manager

Job Description

We are seeking an experienced Retail Manager to elevate our store's performance in Johannesburg. You will manage store operations, drive sales, and create an engaging customer experience. Your leadership skills will be pivotal in developing your team and fostering a culture of excellence within the store.

Responsibilities

• Manage day-to-day operations and staff performance.
• Drive sales growth through customer engagement and promotional activities.
• Train and mentor staff on retail best practices and company standards.
• Review and manage inventory levels, ensuring proper stock rotation.
• Implement loss prevention strategies to minimize stock loss.
• Collaborate with other departments to improve overall store performance.
• Evaluate customer feedback and make improvements based on insights.
• Ensure visual merchandising aligns with brand standards.
• Manage scheduling and workforce planning.
• Organize in-store events to enhance customer experience.

Requirements

Education

• Bachelor's degree in Retail Management or related field
• Higher Certificate in Retail Management is advantageous

Experience

• 5+ years of experience in retail management

Technical Skills

• Customer Relations
• Visual Merchandising

Soft Skills

• Problem-solving
• Time Management

Languages

• English: Fluent
• Zulu: Basic

Benefits

• Comprehensive medical aid and other health benefits
• Generous employee discounts
• Annual performance reviews with potential for salary increases
• Fun team events and outings

Company Culture

• Inclusivity: We believe in inclusivity and welcome contributions from diverse backgrounds.
• Continuous Improvement: We are dedicated to continuous improvement and personal development for our staff.
• Community Engagement: We are committed to giving back to the community and making a positive impact.