Healthcare Administration Coordinator

Job Description

As a Healthcare Administration Coordinator, you will be integral to our administration team, overseeing various tasks that enhance operational workflows and improve patient interactions in our Johannesburg facility. Your contributions will directly impact our service quality and patient satisfaction.

Responsibilities

• Support the management team in administrative tasks to improve workflow.
• Handle inquiries and complaints professionally to enhance customer experience.
• Ensure prompt processing of patient admissions and discharges.
• Maintain effective scheduling for healthcare providers.
• Manage correspondence and communications effectively.
• Conduct audits of health records for compliance with relevant legislation.
• Engage with patients to ensure their needs are met during their visit.
• Oversee billing cycles and collaborate with the finance department.
• Assist in preparing reports and presentations for management.
• Contribute to the promotion of a culture of continuous improvement within the team.

Requirements

Education

• Bachelor's degree in Healthcare Administration or related field
• Master's degree is an advantage

Experience

• 3+ years of experience in healthcare administration

Technical Skills

• Healthcare Management Software
• Data Entry Skills

Soft Skills

• Attention to Detail
• Communication

Certifications

• Certified Healthcare Administrative Professional (CHAP)

Languages

• English: Fluent

Advantageous

• Familiarity with Electronic Health Records (EHR) systems: Experience in handling EHR systems for patient management.
• Knowledge of healthcare laws and regulations: Understanding of relevant laws and regulations in healthcare.

Benefits

• Competitive salary package
• Medical aid and benefits
• Flexible working hours
• Opportunities for professional growth

Company Culture

• Teamwork: We value collaboration and encourage teamwork to achieve our goals.
• Integrity: We uphold the highest standards of integrity in all our interactions.
• Continuous Improvement: We strive for excellence and continuously seek to improve our processes.