Account Manager

Job Description

As an Account Manager based in Durban, you will play a vital role in liaising between our clients and internal teams. Your expertise will be key in maintaining relationships, ensuring projects run smoothly, and achieving overall customer satisfaction.

Responsibilities

• Be the primary contact for clients, ensuring all their needs are met.
• Analyze client metrics and propose necessary adjustments.
• Work closely with marketing to align strategies with client objectives.
• Facilitate communication between clients and product development teams.
• Coordinate client onboarding and training sessions.
• Build and maintain a comprehensive understanding of company services.

Requirements

Education

• Bachelor's degree in Marketing or related field

Experience

• 5+ years of experience in account management or sales

Technical Skills

• Data Analysis
• Negotiation

Soft Skills

• Problem-Solving
• Team Collaboration

Languages

• English: Fluent

Advantageous

• Experience in B2B Sales: Knowledge and experience in business-to-business sales strategies.
• Familiarity with Digital Marketing: Understanding of digital marketing tools and techniques.

Benefits

• Competitive salary package
• Performance bonuses based on sales
• Medical aid and retirement benefits
• Professional development opportunities

Company Culture

• Team-Oriented Environment: We believe in working together as a team to achieve our common goals.
• Continuous Improvement: We encourage ongoing professional development and seek to enhance our skills continuously.
• Diversity and Inclusion: Our team is made up of diverse backgrounds, promoting inclusive practices.