Community and Social Service Specialist

Job Description

Join our passionate team as a Community and Social Service Specialist, where you will support individuals and communities by providing essential services and guidance. You will play a vital role in enhancing the quality of life for our clients, ensuring they have access to resources and support systems that empower them.

Responsibilities

• Develop and enhance community programs to meet the needs of clients.
• Conduct assessments to identify service requirements for individuals and families.
• Coordinate and lead workshops and training sessions.
• Monitor program effectiveness and implement improvements.
• Facilitate support groups for various community needs.
• Maintain comprehensive records of services provided and outcomes achieved.
• Engage in public speaking to advocate for community resources.
• Manage partnerships with local governments and organizations to increase service outreach.
• Ensure all program activities align with the organization's mission.
• Participate in community events to promote awareness of services available.

Requirements

Education

• Bachelor's degree in Human Services, Social Work, or related field
• Master's degree in Social Work or related field is preferred

Experience

• Minimum of 5 years of experience in community service roles

Technical Skills

• Case Management
• Grant Writing

Soft Skills

• Problem-Solving
• Adaptability

Certifications

• Non-Profit Management Certification
• Community Service Certificate

Languages

• English: Fluent
• Zulu: Proficient

Advantageous

• Experience in conflict resolution: Ability to mediate conflicts effectively between clients and service providers.
• Knowledge of local community resources: Understanding of available services and resources in the local area.

Benefits

• Health, dental, and vision coverage
• Employer-sponsored training programs
• Employee assistance program (EAP)
• Generous leave policies including maternity and paternity leave

Company Culture

• Continuous Improvement: We encourage ongoing learning and personal growth for our team members, ensuring they have the support they need to thrive.
• Positive Impact: Our work is focused on creating sustainable solutions that enhance the quality of life for individuals and communities.