Innkeeper

Job Description

We are seeking an experienced Innkeeper to oversee the daily operations of our guest house. Responsible for ensuring an excellent guest experience, managing staff, and maintaining high standards of cleanliness.

Responsibilities

• Coordinate with staff to ensure high standards of cleanliness throughout the guest house.
• Greet guests upon arrival, ensuring a warm welcome.
• Manage the training and scheduling of service staff.
• Oversee financial aspects, including budgeting and financial reporting.
• Maintain relationships with suppliers and service providers.
• Ensure compliance with hospitality regulations and company policies.
• Promote a positive company culture and motivate team members.

Requirements

Education

• High school diploma or equivalent
• Diploma in Hotel Management or related field preferred

Experience

• 2+ years managing a guest house or hotel operations

Technical Skills

• Microsoft Office Suite
• Accounting Software

Soft Skills

• Leadership
• Problem-solving

Advantageous

• Experience in Marketing and Promotions: Skills in promoting the guest house and enhancing occupancy rates.
• Knowledge of Event Planning: Experience in organizing events can be an added advantage.

Benefits

• Comprehensive health benefits including dental and vision.
• Generous leave policies and flexible scheduling.
• Opportunities for career growth and professional development.
• Employee discounts and perks at partner establishments.

Company Culture

• Diversity and Inclusion: We cherish diversity and ensure everyone feels valued and included.
• Sustainability Practices: Our operations focus on sustainability, minimizing ecological impact.
• Continuous Learning: We provide resources for staff to learn and grow in their careers.