Medical Receptionist

Job Description

As a Medical Receptionist, you will be the first point of contact for patients and visitors at our facility. Your primary role will be managing appointments, handling patient inquiries, and providing administrative support to the medical staff. We're looking for someone who possesses excellent communication skills and a friendly demeanor to create a welcoming environment.

Responsibilities

• Facilitate communication between patients and healthcare providers.
• Handle correspondence, including emails and mail.
• Input patient data into electronic health records accurately.
• Assist with insurance verification and claims processes.
• Ensure compliance with health and safety regulations.
• Provide information and resources to patients as needed.
• Support day-to-day operations of the medical facility.

Requirements

Education

• High school diploma or equivalent
• Certification in Medical Administration or Health Services is preferable

Experience

• 2-4 years of experience in a medical office setting preferred

Technical Skills

• Microsoft Office Suite
• Data Entry

Soft Skills

• Interpersonal Skills
• Adaptability

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Bilingual - English and Afrikaans: Ability to communicate effectively in both languages.
• Familiarity with HIPAA regulations: Understanding of patient privacy laws.

Benefits

• Competitive salary with annual reviews
• Health and wellness benefits
• Opportunity for professional development
• Paid time off and holidays

Company Culture

• Teamwork: We believe in a collaborative approach to patient care and office management.
• Respect and Empathy: Our team values respect and empathy in all interactions with patients and colleagues.
• Continuous Improvement: We prioritize ongoing training to enhance staff skills and patient care.