Medical Receptionist

Job Description

As a Medical Receptionist, you will be the first point of contact for patients and visitors at our facility. Your primary role will be managing appointments, handling patient inquiries, and providing administrative support to the medical staff. We're looking for someone who possesses excellent communication skills and a friendly demeanor to create a welcoming environment.

Responsibilities

• Assist patients throughout their visit to ensure a positive experience.
• Collect patient information and update records as necessary.
• Manage arrival and departure of patients ensuring timely service.
• Act as a liaison between patients and clinical staff.
• Organize and maintain appointment calendars for doctors and specialists.
• Prepare and process necessary documentation for patient admissions.
• Monitor office supplies and order additional resources when needed.

Requirements

Education

• High school diploma or equivalent
• Certification in Medical Administration or Health Services is preferable

Experience

• 2-4 years of experience in a medical office setting preferred

Technical Skills

• Microsoft Office Suite
• Data Entry

Soft Skills

• Interpersonal Skills
• Adaptability

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Bilingual - English and Afrikaans: Ability to communicate effectively in both languages.
• Familiarity with HIPAA regulations: Understanding of patient privacy laws.

Benefits

• Comprehensive medical aid coverage
• Flexibility in work hours
• Employee discounts and perks
• Access to training programs

Company Culture

• Inclusivity: We celebrate diversity and strive for an inclusive work environment.
• Professional Development: We encourage employees to pursue continuous learning opportunities.
• Work-Life Balance: We support a healthy work-life balance for our staff.