E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to oversee our online retail strategies and enhance our online presence. The ideal candidate will have a strong background in e-commerce management and a passion for driving sales through innovative marketing strategies. You will collaborate with cross-functional teams to improve user experience and increase customer engagement.

Responsibilities

• Develop and execute innovative e-commerce strategies to drive online sales.
• Analyze website traffic and sales metrics to improve conversion rates.
• Manage online product listings and ensure accuracy of inventory.
• Collaborate with marketing, design, and IT teams to enhance user experience.
• Monitor and manage online promotional campaigns and evaluate their success.
• Conduct market research to identify emerging trends and customer preferences.
• Oversee customer service for online purchases to ensure customer satisfaction.
• Stay updated on industry best practices and technological advancements.

Requirements

Education

• Bachelor's degree in e-commerce or related field
• Master's degree in Business Administration is preferred

Experience

• 5+ years in digital marketing and e-commerce management

Technical Skills

• Email Marketing
• Social Media Marketing

Soft Skills

• Leadership
• Creative problem-solving

Certifications

• HubSpot Inbound Marketing Certification
• Certified Digital Marketing Professional

Languages

• English: Fluent

Advantageous

• Experience with Shopify and WooCommerce platforms: Hands-on experience in managing e-commerce websites through Shopify or WooCommerce.
• Knowledge of UX/UI design principles: Understanding of user experience and interface design to enhance web usability.

Benefits

• Medical aid and wellness benefits
• Retirement savings plan
• Flexible working hours
• Remote work options available

Company Culture

• Innovation: We encourage innovation and creativity among our team members.
• Team Collaboration: Our team thrives on collaboration and support to enhance performance.
• Work-Life Balance: We promote a healthy work-life balance for all our employees.