E-commerce Manager

Job Description

As an E-commerce Manager at E-commerce Innovations Ltd., you will oversee our online sales strategies, manage product listings, and lead our marketing efforts to boost brand visibility and sales. Your expertise in e-commerce best practices will help us achieve our goals.

Responsibilities

• Coordinate with web developers and designers to maintain the e-commerce platform.
• Create promotional campaigns, email newsletters, and social media strategies.
• Ensure compliance with online retail regulations and standards.
• Identify and implement new technology solutions to enhance the e-commerce experience.
• Develop partnerships with payment gateways and delivery services.
• Evaluate and select third-party vendors for online services.
• Conduct market research to identify customer preferences and optimize offerings.
• Foster a customer-first culture by prioritizing customer feedback and satisfaction.
• Track and analyze sales data to guide decision-making and strategy adjustments.
• Implement SEO strategies to increase organic traffic to the e-commerce site.

Requirements

Education

• Bachelor's degree in Marketing or Business
• MBA or relevant postgraduate degree is an advantage

Experience

• 5+ years of experience in e-commerce strategy and online sales

Technical Skills

• SEO/SEM
• Social Media Advertising

Soft Skills

• Analytical Skills
• Interpersonal Skills

Certifications

• HubSpot Inbound Marketing Certification
• Certified Digital Marketing Professional (CDMP)

Languages

• English: Fluent

Advantageous

• Experience in product sourcing and inventory management: Proven experience in sourcing products and managing inventory effectively.
• Knowledge of affiliate marketing strategies: Experience in implementing and managing affiliate marketing programs.

Benefits

• Comprehensive medical aid and benefits package
• Remote work flexibility and support
• Annual professional development budget
• Friendly and supportive work culture

Company Culture

• Customer-Centric: Our company is built on the principles of putting customers first and exceeding their expectations.
• Innovative Thinking: We encourage our employees to think outside the box and bring new ideas to the table.
• Work-Life Balance: We understand the importance of a healthy work-life balance and support our employees in achieving it.