Healthcare Administrator

Job Description

We are seeking a dynamic Healthcare Administrator to oversee the administrative operations of our medical facility in Johannesburg. The ideal candidate will be responsible for coordinating healthcare services, managing staff schedules, and ensuring compliance with regulations to enhance the quality of patient care.

Responsibilities

• Lead staff meetings to address operational issues and improvements.
• Track and report key performance indicators related to patient care.
• Cultivate relationships with community healthcare providers.
• Assist in developing strategic plans for facility growth.
• Ensure effective use of EMR systems for patient management.
• Implement cost-reduction strategies without compromising care quality.
• Manage external audits and ensure corrective actions are taken.
• Facilitate patient feedback surveys to inform service improvements.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree in Public Health is a plus

Experience

• 5+ years of experience in a healthcare setting

Technical Skills

• Project Management
• Data Analysis

Soft Skills

• Strategic Thinking
• Conflict Resolution

Certifications

• Healthcare Quality Certification
• Project Management Professional (PMP)

Languages

• English: Fluent

Advantageous

• Understanding of health insurance systems: Experience with various health insurance protocols and claims processing.
• Knowledge of patient care processes: Familiarity with best practices in patient care to enhance service delivery.

Benefits

• Health, dental, and vision insurance
• Generous PTO policy
• Work-life balance
• Employee assistance program

Company Culture

• Collaboration: We believe in the power of teamwork and collaboration, encouraging open communication and shared goals.
• Innovation: We encourage new ideas and innovation to improve our services and patient experiences.
• Supportive Environment: We provide a supportive environment that empowers our employees to succeed and grow.