Account Manager

Job Description

We are seeking a motivated Account Manager to join our Johannesburg team. The ideal candidate will be responsible for managing client relationships, ensuring satisfaction, and driving sales growth. You will be a key player in our dynamic team, working closely with clients to deliver tailored solutions.

Responsibilities

• Serve as the primary point of contact for assigned clients.
• Create and execute account plans to drive sales growth.
• Collaborate closely with marketing and product teams to align strategies.
• Analyze account data to identify areas for improvement.
• Lead client onboarding processes and training sessions.
• Facilitate communication between clients and internal stakeholders.
• Assist in contract negotiations and renewals.
• Provide exceptional service and support to ensure client satisfaction.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree is an advantage

Experience

• 3-5 years of experience in account management or sales

Technical Skills

• CRM Software
• Sales Techniques

Soft Skills

• Communication
• Negotiation

Languages

• English: Fluent

Advantageous

• Knowledge of SAP or similar ERP systems: Experience using SAP or similar ERP systems for account management.
• Project Management Certification: PMI or similar certification in project management.

Benefits

• Competitive salary with performance bonuses
• Comprehensive health insurance
• Contributory pension scheme
• Opportunities for professional development

Company Culture

• Supportive Environment: We maintain a supportive workplace that encourages growth and collaboration.
• Innovation: Innovation is at the heart of what we do; we welcome new ideas and creative solutions.
• Diversity: We celebrate diversity and are committed to creating an inclusive atmosphere.