Account Manager

Job Description

As an Account Manager at Dynamic Solutions, you will be instrumental in fostering robust relationships with our clients, ensuring their needs are met while driving business growth. You will be responsible for the full account management lifecycle, from onboarding to ongoing support, helping to identify opportunities for upselling and cross-selling.

Responsibilities

• Lead account onboarding and ensure seamless integration of services.
• Conduct performance reviews and recommend adjustments based on client feedback.
• Stay informed about the company's products, services, and developments to provide top-tier advice.
• Participate in client presentations and meetings, showcasing the value of our offerings.
• Support the development of promotional materials for client-related initiatives.

Requirements

Education

• Bachelor's degree in Marketing, Communications, or a related field
• MBA is a plus

Experience

• 5+ years of experience in account management, preferably in a similar industry

Technical Skills

• Project Management Software
• Market Research

Soft Skills

• Problem-solving
• Teamwork

Languages

• English: Fluent
• Zulu: Proficient

Advantageous

• Familiarity with financial analysis: Understanding financial metrics will help in account evaluations.
• Project management certification: Certifications like PMP are beneficial for managing client projects.

Benefits

• Comprehensive health insurance
• Retirement plan with employer contribution
• Employee training programs
• Paid time off and holiday leave

Company Culture

• Work-Life Balance: We support a healthy work-life balance, encouraging employees to prioritize personal wellbeing.
• Continuous Learning: Employees are encouraged to pursue professional development and ongoing learning.
• Customer-Centric Approach: We put our clients at the heart of everything we do, tailoring our services to meet their needs.