Hospitality Manager

We are seeking a motivated Hospitality Manager to oversee operations at our renowned hotel in Port Elizabeth. The ideal candidate will have experience in managing hotel staff, ensuring top-notch guest services, and maintaining hotel standards. You will play a key role in managing daily operations and enhancing guest experiences.

Category: Hospitality and Tourism - Hotel Management
Full-time

• R300,000 - R500,000 / Year
• R25000 - R41667 / Month

Closing Date: 2025-08-01
Location: Port Elizabeth

• Manage all aspects of hotel operations to maximize revenue and guest satisfaction.
• Supervise staff training, evaluation, and performance management.
• Manage financial reports and budgets to enhance profitability.
• Create strategies to improve guest satisfaction and retention.
• Ensure a safe and secure environment for guests and staff.
• Resolve customer issues effectively and maintain a positive hotel image.
• Collaborate with marketing to promote hotel services and packages.
• Conduct regular inspections and audits of hotel facilities.

• Bachelor's degree in Hospitality Management or related field
• Relevant certifications are advantageous
• Leadership Proven ability to lead and motivate a team effectively.
• Budget Management Strong skills in managing budgets and optimizing costs.
• Customer Service Expert in providing exceptional guest experiences.
• Effective Communication Strong verbal and written communication skills.
• Problem-solving Exceptional skills in handling challenges and making sound decisions.
• Certified Hospitality Manager (CHM)
• First Aid Certification
• English (Fluent)
• Afrikaans (Conversational)

• Experience with hotel management software: Familiarity with property management systems and booking software.
• Strong marketing skills: Ability to develop promotional strategies to attract guests.

• Competitive salary and performance bonuses
• Health and wellness benefits
• Employee discounts on hotel services
• Opportunities for professional development

• Team Spirit: We promote a collaborative environment where every team member is valued.
• Diversity and Inclusion: A diverse workforce is a source of strength and innovation for us.
• Customer-centric Approach: We strive to exceed guest expectations in every aspect of our service.

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