Restaurant Manager

Job Description

As a Restaurant Manager in our Durban branch, you will lead the team to provide an outstanding dining experience. You will manage the restaurant's day-to-day operations, including staff training, budgeting, and customer relations.

Responsibilities

• Oversee daily restaurant operations and ensure standards of food, service, and hygiene are met.
• Manage, train, and mentor staff to foster a positive and productive work environment.
• Develop and implement strategies to enhance customer satisfaction and increase sales.
• Monitor inventory and manage supplies, ensuring cost-effective purchasing.
• Handle customer complaints and feedback to maintain high service standards.
• Coordinate events and promotions to increase restaurant visibility.
• Prepare financial reports and budgets in collaboration with the operations director.
• Ensure compliance with health and safety regulations.
• Work with kitchen staff to maintain food quality and presentation.
• Promote a culture of teamwork and accountability.

Requirements

Education

• Bachelor's degree in Hospitality Management or a related field
• Additional certifications in Restaurant Management or Culinary Arts are a plus

Experience

• 3+ years of experience in restaurant management or a supervisory role in a restaurant environment

Technical Skills

• Staff Management
• Budget Management

Soft Skills

• Customer Service
• Communication

Certifications

• Food Safety Certification
• WSET Level 2 or equivalent

Languages

• English: Fluent

Advantageous

• Wine Knowledge: Understanding of wine pairings and service for enhancing guest experiences.
• Event Planning Experience: Experience in planning and executing restaurant events or promotions.

Benefits

• Competitive salary based on experience
• Employee discounts on dining
• Opportunities for professional growth and training
• Flexible working hours

Company Culture

• Team Orientation: We foster a collaborative environment where every team member is valued.
• Passion for Food: Our team is filled with individuals who are passionate about delivering outstanding dining experiences.
• Commitment to Excellence: We are dedicated to maintaining high standards in food quality and service.