Tour Guide

Job Description

Join us as a Tour Guide where you will share your extensive knowledge of Durban's attractions. Your role will include leading tours, providing historical insights, and ensuring a fun and informative experience for all guests.

Responsibilities

• Lead diverse groups through local attractions and natural sites.
• Provide insights into the cultural significance of locations.
• Monitor group dynamics to ensure a positive experience.
• Collect feedback to improve future tours.
• Stay updated on local events and changes in attractions.

Requirements

Education

• Bachelor's degree in Tourism, Hospitality, or a related field
• Additional languages are a plus

Experience

• 3+ years of experience as a tour guide or in customer service

Technical Skills

• Excellent knowledge of Durban's attractions
• First Aid Certification

Soft Skills

• Teamwork
• Adaptability

Certifications

• CPR Certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Master's in Tourism Management: Advanced degree that can enhance tour planning and execution.
• Experience with social media marketing: Skills in promoting tours through various online platforms.

Benefits

• Comprehensive health and wellness programs
• Retirement savings plan with company matching
• Paid time off and sick leave
• Opportunities for professional development

Company Culture

• Continuous Improvement: We encourage personal and professional development for every team member.
• Community Engagement: We actively participate in local initiatives and support our community.
• Fun Work Environment: We believe work should be enjoyable and fulfilling.