Retail Supervisor

Job Description

We are looking for a Retail Supervisor to lead our Cape Town store. The ideal candidate will have a passion for retail, strong leadership skills, and a proven ability to drive sales while maintaining high customer service standards.

Responsibilities

• Lead and motivate a team of sales associates.
• Ensure compliance with health and safety regulations.
• Drive sales through effective promotions and merchandising.
• Monitor stock levels and coordinate with suppliers.
• Conduct regular team meetings to keep everyone aligned.
• Encourage customer engagement and loyalty programs.
• Set and achieve store performance targets.
• Handle administrative tasks such as scheduling.
• Assess staff training needs and provide ongoing coaching.

Requirements

Education

• NQF Level 4 qualification or equivalent
• Higher diploma in business or retail management is preferred

Experience

• 3-5 years in a retail supervisory role with a focus on sales

Technical Skills

• Sales Strategy
• Merchandising Skills

Soft Skills

• Team Player
• Problem-solving

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Previous experience with loss prevention: Experience in implementing measures to reduce theft and loss.
• Training experience: Experience in conducting training sessions for new staff.

Benefits

• Comprehensive health and wellness benefits
• Bonus scheme based on individual and team performance
• Flexible working schedules
• Training and development programs

Company Culture

• Innovation: We encourage creativity and innovation at every level of the company.
• Employee Development: We provide ongoing training and professional growth opportunities.
• Health and Wellness: A healthy work-life balance and wellness programs are a key part of our culture.